Watson OpenScale

Go to [[Module 3 - Advanced Watson Services]] or the [[Main AI Page]]

From IBM:

Enter IBM Watson OpenScale, an open platform that gives businesses a clear accurate view of their AI systems, helping them monitor and fine tune performance across their lifecycle. 

Scenario

Let's take an insurance company that's using AI to process claims. The system suggests rejecting an applicant who seems to tick all the boxes. How can the claims process understand why?

• An explainability feature enables them to get detailed answers in terms anyone can understand, should customers or regulators ask.
• Traceability lets them retrace the process step-by-step right back to the documents and data the AI drew from.
• If harmful bias has swayed an outcome, a bias feature pinpoints how it occurred and automatically mitigates it.